1. Information We Collect
When you register and use the 720 platform, we collect several categories of information to ensure a smooth and secure user experience. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password.
- Personal identification details: A copy of your identity card or passport submitted during the identity verification process.
- Payment information: Deposit and withdrawal transaction details in MYR (RM), payment method name, and transaction reference number. Full account numbers are not stored directly by the 720 platform.
- Device and browser information: IP address, browser type, operating system, device model, and screen resolution.
- Usage data: Login records, game history, account setting preferences, and interaction history with the platform.
- Cookies and tracking technologies: Session data, language preferences, and in-platform navigation behaviour.
We only collect information necessary for platform operations and do not gather data beyond what is required for that purpose.
2. How We Use Your Information
Information collected by 720 is used for the following purposes:
- Processes account registration, identity verification, and login requests.
- Processes deposits and withdrawals in MYR (RM) via supported payment methods.
- Detecting and preventing fraud, money laundering, and activities that violate the platform's terms of use.
- Sending important notifications related to your account, transactions, and platform updates via email or SMS.
- Improving the user experience based on navigation behaviour analysis and user feedback.
- Fulfilling legal obligations and regulatory requirements applicable in Malaysia.
- Providing effective customer support whenever you reach out to our team.
720 does not use user data for third-party marketing without the explicit consent of the user concerned.
3. Cookies & Session Tracking
720 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving preferences such as language selection and display settings to speed up access in future sessions.
- Security cookies: Helps detect suspicious access attempts and protects accounts from unauthorised access.
- Internal analytics cookies: Aggregates usage data to help us understand how users interact with the platform.
You can manage your cookie preferences through your browser settings. However, disabling session cookies may prevent you from logging in or using certain features of the 720 platform.
4. Data Storage, Security & Sharing
All 720 user data is stored on servers protected with industry-standard encryption. We apply strict technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.
Our security measures include:
- Data encryption in transit using HTTPS/TLS protocols.
- Encryption of sensitive data stored in our databases.
- Multi-layered access controls for internal staff.
- Continuous monitoring for suspicious system activity.
- Regular data backups stored in secure locations.
Regarding third-party sharing, 720 only shares user information in the following circumstances:
- Approved payment providers for processing RM deposit and withdrawal transactions.
- Relevant authorities in Malaysia when required by law or court order.
- Technical partners bound by strict confidentiality agreements, solely for platform operational purposes.
720 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes.
5. User Rights & How to Contact Us
As a 720 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Basic account details can be updated directly through your profile settings.
- Right to Erasure: You may request the deletion of your account and personal data. Requests will be processed within 30 business days, subject to record-keeping obligations required by law.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Your continued use of the 720 platform after any changes constitutes acceptance of the updated policy.
For any queries regarding your data privacy or to exercise the rights outlined above, please contact our support team:
Support email: [email protected]
The 720 team will respond within 3 business days for all privacy-related enquiries. For other general questions, you can also visit our FAQ page us.
- 1. Information Collected
- 2. Purpose of Use
- 3. Cookies & Tracking
- 4. Storage & Sharing
- 5. User Rights & Contact Us
Have questions about your privacy?
FAQ Create AccountYour Data Is Safe With Us
720 is committed to protecting the privacy of every user in Malaysia. Create an account today and enjoy a safe, transparent, and responsible entertainment experience.