Not Sure Where to Start?
This page contains complete answers to the most frequently asked questions from both new and existing 720 members, organised by topic for easy navigation.
If your question isn't answered here, feel free to reach out to our support team directly at [email protected]. We're here to help, every day.
Registration, Login & Account
Questions about joining 720 and managing your account.
Visit the Register and complete the registration form with your full name, email address, Malaysian phone number, and a password of your choice. Once submitted, you'll receive a verification code via SMS. Enter the code to activate your 720 account — the entire process takes less than three minutes.
Users must be at least 18 years old to register and use the 720 platform. We employ a rigorous identity verification process and reserve the right to request supporting documents at any time. Accounts found to belong to underage individuals will be terminated immediately in accordance with our policy.
If you've forgotten your password, contact the 720 support team at [email protected] and provide the email address or phone number linked to your account. Our team will help you reset your password within 24 business hours. Once the recovery process is complete, make sure to set a strong, unique password.
No, each user is only permitted one active account on the 720 platform. Registering multiple accounts is a serious violation of our terms of use and may result in the closure of all associated accounts. If you're experiencing issues with an existing account, please contact customer support for assistance.
Mobile Access & App
How to get the most out of 720 on your smartphone.
Yes, the 720 platform is fully optimised for Android devices. You can access all games directly through your mobile browser without needing to download any additional software. For a smoother experience, you can also download the official 720 app from the Download the App page.
Yes, the 720 platform offers a Malay-language interface to make things easier for Malaysian users. All navigation, game guides, and account information can be displayed in a language you're comfortable with — part of our commitment to delivering a seamless experience for local users.
Available Game Types
Learn more about the entertainment categories available at 720.
720 offers a wide range of game categories, including slots with hundreds of titles from leading providers, Live Casino with real dealers for baccarat, blackjack, and roulette, as well as classic table games. Our platform also supports Sports Betting covering football, basketball, cricket, and many other sports popular in Malaysia.
Yes, 720 offers betting markets for a wide range of international sports, including cricket, football, badminton, tennis, and more. Major matches from top leagues around the world are available for both live and pre-match betting. All bets are settled in Malaysian Ringgit (RM) for the convenience of local users.
Deposits, Withdrawals & Payment Methods
Everything you need to know about managing your finances at 720.
720 supports a variety of local Malaysian payment methods, including online banking (FPX), e-wallets such as Touch & Go eWallet and GrabPay, and direct bank transfers. All transactions are processed in Malaysian Ringgit (RM) with no complicated currency conversions. A full list of payment methods is available under the deposit section in your account.
The minimum deposit at 720 starts from RM10, making it accessible to users at all levels. There is no publicly set maximum deposit limit; however, we encourage users to set personal deposit limits for a responsible gaming experience. For more details, check the Responsible Gaming page.
Withdrawal requests on 720 are typically processed within 1 to 3 business days, depending on your chosen payment method. E-wallet withdrawals are generally faster than standard bank transfers. To avoid delays, make sure your bank account details are accurate and verified before submitting a withdrawal request.
Account Security & Customer Support
Keep your account secure and know how to get help when you need it.
To keep your 720 account secure, use a strong, unique password that you don't use on any other platform. Never share your login credentials with anyone, always log out after each session, and avoid accessing your account over unsecured public Wi-Fi. If you notice any suspicious activity, contact us immediately at [email protected].
The 720 customer support team can be reached by email at [email protected]. We aim to respond to all enquiries within 24 business hours. For urgent matters relating to account security or transactions, please indicate the priority in your email so our team can attend to it promptly.
Yes, 720 has a VIP Rewards programme designed to recognise and appreciate active members. Eligible users can enjoy exclusive benefits including access to special tournaments, priority service, and offers not available to regular members. Visit the VIP Rewards for more details on how to join the programme.
Still Have Questions?
Contact the 720 support team at [email protected] or register an account now to start enjoying Malaysia's best online entertainment.